Urgent

Directeur d’exploitation

CDI Caroline Yvon in Directeur d’exploitation , in Direction
  • Post Date: 17 May 2024
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Job Detail

  • Salaire proposé : 5000
  • Années d'expériences souhaitées : 5 à 10 ans

Job Description

RHEA Recruitment, a high-end hospitality and restaurant recruitment agency, is looking for an

Operations Director (M/F) – Paris

DNA / Concept: A social and solidarity-based restaurant and guinguette designed to address specific social and environmental needs within a community. Its main objective is to promote the well-being and autonomy of individuals while strengthening social fabric and promoting sustainable development.

15-20 staff on site 40 & 60 covers per day Reporting to: Group General Manager In coordination with the Maintenance Manager, Business Development Manager, and Group support functions (HR, Finance, Marketing, Communication…)

Scope: Operational management of all spaces on board and ashore and the people working there. In charge of operations related to the following activities:

  • Reception
  • On-board and on-shore service
  • Kitchen
  • Planning

Missions:

  • Ensure the quality of service and customer satisfaction
  • Recruit, supervise, and support teams in their development
  • Oversee daily operations: reservations, space setup, cash management, scheduling, inventories, etc.
  • Enhance the customer experience: beautification, optimization, and maintenance of spaces
  • Contribute to the commercial development of Quai Liberté (events, promotions, etc.)
  • Ensure the updating and monitoring of communication channels (online & offline)
  • Monitor competition and adapt offerings
  • Implement processes to achieve quality objectives
  • Contribute to the overall brand development vision Out of scope:
  • Business development
  • Activity reporting and profitability control
  • Maintenance and security

Conditions: Start date: ASAP Contract type: Permanent Salary: €55,000-€60,000 per annual Working hours: 5 days per week, daytime shifts Status: Executive Days off: Saturday and Sunday Opportunity for advancement within the group

If you are interested, please send your complete application to rhearecrutement@gmail.com (CV with profile photo, reference letters)

Required skills