Duty Manager / Front of House Manager

Job Detail

Salaire proposé : 4000
Années d'expériences souhaitées : 10 à 20 ans

Job Description

RHEA, a recruitment firm specialized in the Hospitality and Restaurant industries, is looking for a Duty Manager / Front of House Manager for one of its clients, an exceptional luxury hotel estate located in Provence.

Located within a private ultra-luxury estate dedicated exclusively to VIP stays and events, comprising three luxurious houses and an apartment with a total of eighteen suites and rooms,

You will be responsible for the concierge activities and serve as the primary point of contact for guests during the absences of the House/Hospitality Manager. You will also supervise the Food & Beverage, Housekeeping, and porter teams, ensuring operational excellence, financial performance, and staff well-being.

Reporting directly to the Hotel Department Management, you will guarantee the quality of all services and contribute directly to the estate’s image and reputation.

Key Responsibilities

Guest Services & Reception

Provide personalized, high-quality service
Serve as the main contact for guests throughout their stay
Ensure guest comfort and anticipate their needs

Organization & Coordination

Manage client billing, follow up on quotes, services, and transportation
Assist with front/back of house preparation prior to guest arrivals
Supervise the recruitment and management of porters
Maintain effective communication through liaison books / daily logs
Track and organize team schedules and daily working hours

Operational Management

Implement and improve housekeeping procedures
Have an excellent knowledge of estate and regional activities to propose to guests
Coordinate all activities related to guest reception and stay
Ensure compliance with ERP (public building) standards

Skills & Qualifications

Professional Skills

Team management
Organization, planning, and prioritization
Fluency in English (other languages appreciated)
Proficiency in reservation and billing software (e.g., GHM)

Personal Qualities

Service-oriented with attention to detail and excellence
Impeccable presentation
Rigorous, precise, and reliable
Ability to work in a demanding environment

Candidate Profile

Approximately 10 years of experience in high-end hospitality/restaurants, in France and/or internationally
Education: CAP/BEP, BTS Hospitality, Bachelor’s or Master’s degree in Hospitality
Proven experience in operational management roles

Conditions

Contract type: 6-month fixed-term contract starting January 2026, followed by a permanent contract based on satisfactory results
Salary: Depending on experience (approx. €4,000 gross + bonus)
Location: Provence
Sector: High-end hospitality / private estate
Accommodation provided on-site initially, then a shared villa 15 minutes away by car for 5–6 weeks
Lunch or dinner included on working days

How to Apply

Please send your full CV, cover letter, and references to: rhearecrutement@gmail.com

Only applications matching the required profile will be considered.

Required skills

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