RHEA Recrutement, Hospitality and Catering Recruitment Agency, is looking for a

Reservations & Front Desk Team Manager (M/F) in Brittany

📍 A high-end 4-star-level estate covering 25 hectares, fully renovated and nestled in nature
🎉 Private & corporate events: weddings, seminars, wellness retreats, dinner concerts…
🏡 46 4★ rooms spread across a château, lofts, and country houses
👨‍🍳 An elite kitchen brigade: alumni of the Ritz, Anne-Sophie Pic, Régis Marcon
🌱 A committed venue: vegetable garden, orchard, sustainability at the heart of the project
👥 Up to 200 guests accommodated

You have excellent interpersonal skills and know how to show ingenuity in handling different guest situations. This role has a strong sales focus.

Main responsibilities:

• Promote all of the estate’s services: accommodation, dining, bar, events

• Prospect individual clients and ensure revenue optimization

• Supervise the Reservations team (2 staff members)

• Handle the switchboard and manage reservations

• Welcome guests according to high-end hospitality standards

• Guarantee guest comfort, respond to their requests, and ensure attentive follow-up

• Handle guest emails and input reservations into the management system

• Manage any complaints diplomatically

Required skills and qualities:

• Impeccable presentation and strong sense of hospitality

• Thorough knowledge of the property’s services: accommodation, dining, bar

• Mastery of sales techniques and commercial pitches

• Proven experience in a similar position required

Conditions:

• Full-time permanent contract (CDI) – Manager status

• 2 days off per week

• Weekend availability required

• On-site position

• Salary: €3,000 to €4,000 gross per month

• Immediate start

If you are interested, please send your complete application to rhearecrutement@gmail.com (CV + reference letters).